HealthPoint Privacy Policy and Notice of Privacy Practices
Effective Date: March 1, 2026
About This Notice
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how HealthPoint may use and disclose your Protected Health Information (PHI) to carry out treatment, payment, or health care operations, and for other purposes permitted or required by law. It also describes your rights to access and control your protected health information.
We are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HITECH Act, and other applicable federal and state privacy laws to maintain the privacy of your health information and to provide you with this notice of our legal duties and privacy practices.
HealthPoint applies the HIPAA 'minimum necessary' standard and limits uses and disclosures of PHI to the minimum amount necessary to accomplish the intended purpose, except where otherwise permitted or required by law.
What is Protected Health Information (PHI)?
Protected Health Information is information about you—including demographic information—that may identify you and relates to your past, present, or future physical or mental health or condition and related health care services.
Certain substance use disorder (SUD) treatment records may be subject to additional federal confidentiality protections under 42 CFR Part 2 beyond HIPAA requirements, which are described in this notice.
How We May Use and Disclose Your Health Information
Treatment: We may use and disclose your PHI to provide, coordinate, or manage your health care and related services.
Payment: We may use and disclose your PHI as needed to obtain payment for health care services provided to you.
Healthcare Operations: We may use or disclose your PHI to support quality improvement, compliance, training, accreditation, and other business activities necessary to operate our practice.
Uses and Disclosures Requiring Your Written Authorization
Other uses and disclosures of your PHI not described in this notice will be made only with your written authorization, including:
- Most uses and disclosures of psychotherapy notes
- Marketing communications (unless face-to-face or involving nominal promotional gifts)
- Sale of PHI
You may revoke any authorization in writing at any time, except to the extent that we have already taken action in reliance upon your authorization.
Your Privacy Rights
You have the right to:
Inspect and copy your health information
- Request an amendment
- Request restrictions on certain uses and disclosures
- Request confidential communications by alternative means or locations
- Receive an accounting of certain disclosures
- Receive a paper copy of this Notice
- Be notified in the event of a breach of your unsecured PHI
Special Protections for Substance Use Disorder (SUD) Records
Records relating to substance use disorder diagnosis, treatment, or referral are protected under 42 CFR Part 2 and cannot be disclosed without your written consent except as specifically permitted by those regulations.
SMS Terms & Conditions
- SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If you have consented to receive text messages from HealthPoint, you may receive messages related to the following :
- Appointment reminders
- Follow-up messages
- Onboarding instructions
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments/interview coordination
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method:
You may opt in to receive SMS messages from HealthPoint in the following ways:
- Verbally, during a conversation
We get consent verbally by asking "Do you agree to receive conversations (external) text messages from HealthPoint TX. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.healthpoint-tx.com/privacy-policy/ to see our privacy policy and https://www.healthpoint-tx.com/privacy-policy/ for our Terms of Service."
- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at recruitment@healthpoint-tx.com
- Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Changes to This Notice
We reserve the right to change the terms of this Notice and make the new provisions effective for all PHI we maintain. Updated versions will be posted and made available upon request.
Questions and Complaints
If you believe your privacy rights have been violated, you may contact:
Privacy Officer
HealthPoint
1602 Rock Prairie Road, Suite 300
College Station, TX 77845
Phone: (979) 695-3400
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.
Document Version: 1.1
Last Revised: May 18, 2026
Next Review Date: March 1, 2027
